Journal Articles

Emotional resilience

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Emotional resilience

Peter Ellis
22 March 2018

In the previous papers we explored what emotional intelligence (EI) and examined how it can help to make managers more aware about the impact they have on others around them. We came to the understanding that it is not about the overt display of emotions, but rather gaining an understanding of how emotions affect the way we act as a manager and how the team act around us. We also explored strategies for becoming emotionally literate, such as honesty and active listening, and using this literacy in our interaction with others. In this paper, we will define emotional resilience (ER). We will consider some of the strategies and tools needed to develop ER as well as discussing some of its benefits to the manager as well as the person away from work. 

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