There is no denying that clinical and non-clinical skills are both required to provide a quality service in healthcare. This article reviews the mix of skills required by those clinicians working within the area of tissue viability. The authors’ focus in the article is on a Service Provision Workshop, provided by Smith & Nephew Healthcare, that allowed them to identify and develop the non-clinical skill set, such as marketing and creating business plans, that is necessary in today’s NHS. In this article the authors provide an understanding of their experience at the workshop and highlight the importance of developing these vital skills.