Journal Articles

Learning emotional intelligence and what it can do for you

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Learning emotional intelligence and what it can do for you

Peter Ellis
1 November 2017

In the first article in this series we explored what emotional intelligence (EI) is and what it is not (Ellis, 2017). We saw how EI requires managers to be self-aware and how managers can motivate themselves and others through the use of EI. We also saw how EI is not about sharing the emotional responses of others to situations or people, but having the ability to understand the reason for the emotion and having a measured emotionally-literate response to it. In this article we explore how one might become more emotionally literate and what this can do for you as a leader or manager. 

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