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Making the Case: CCOMS

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Making the Case: CCOMS

Supported by ConvaTec
27 February 2023

The burden of administration on healthcare professionals (HCPs) is considerable, including stock-checking, handwriting individual prescriptions, clinical documentation, recording information on electronic health records, ordering medicines, taking deliveries, dispensing prescriptions (e.g. preparing, storing, and delivering blister packs or dosettes), and preparing patient baskets for filling. This administrative burden may have a direct impact on the patient-clinician relationship and interrupt care delivery (Fudge and Swinglehurst, 2021; ONC, 2020).

Disclaimer: This Making the Case guide was developed using the literature and data provided by ConvaTec and Elizabeth Nichols (Your Healthcare CIC)
References

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Nichols E, Kavanagh S (2022) CCOMS: A service improvement change in the Leg Ulcer Clinic at Surbiton Health Centre (poster presentation)

Office of the National Coordinator for Health Information Technology (2020) Strategy on reducing regulatory and administrative burden relating to the use of health IT and EHRs. Available at: https://www.healthit.gov/sites/default/files/page/2020-02/BurdenReport_0.pdf (accessed 10.10.2022)

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