Deliberate self-harm carries negative connotations for many healthcare professionals and members of the public; this is widely due to lack of knowledge and ‘revulsion’ for the act itself (Kilroy-Findley, 2015; National Institute of Health and Care Excellence [NICE], 2004). NICE guidance (2004/2011) aimed to improve the understanding and treatment received by those who self-harm; however, there is evidence from a number of charities that this has not improved the experience for many service users (MIND, 2010).